Luiz Veloso in

Luiz Veloso

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Head CX and Customer Service at Alibaba Group
📍 São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
8 Years
Current Role
Head CX and Customer Service
Location
São Paulo, Brazil
Personality Overview

How Luiz shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Luiz cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2024
Head CX and Customer Service
Alibaba Group
8-2021 - 9-2024
Head of Operations
Facily
9-2019 - 8-2021
Data Specialist
banQi
9-2017 - 9-2019
Customer Experience & Operations Analyst
99
3-2017 - 4-2017
Produtor de televisão
Rede Globo
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2012 - 2015
Bacharelado
Centro Universitário FMU | FIAM-FAAM
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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