Luiz Veloso in

Luiz Veloso

Commander · DISC type D
Head CX and Customer Service at Alibaba Group
📍 São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

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Experience
8 Years
Current Role
Head CX and Customer Service
Location
São Paulo, Brazil
Personality Overview

How Luiz shows up

Strong-Willed
Risk-Taker
Impact-Driven

They like to be in a position where they can control the conversation and terms. They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Priorities

Topics Luiz cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2024
Head CX and Customer Service
Alibaba Group
8-2021 - 9-2024
Head of Operations
Facily
9-2019 - 8-2021
Data Specialist
banQi
9-2017 - 9-2019
Customer Experience & Operations Analyst
99
3-2017 - 4-2017
Produtor de televisão
Rede Globo
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2012 - 2015
Bacharelado
Centro Universitário FMU | FIAM-FAAM
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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