Luke Motschenbacher in

Luke Motschenbacher

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EVP, Chief Retail and Services Officer at Best Buy
📍 Greater Minneapolis-St. Paul Area, United States

Luke Motschenbacher is the EVP, Chief Retail and Services Officer at Best Buy, where he has built his career through various leadership roles. A graduate of the University of St. Thomas with both a B.A. and an MBA, he has deep expertise in retail merchandising, home theater, and store operations.

Outside of his executive duties, Luke is passionate about the energy of in-store retail and frequently celebrates his teams success in launching new stores and customer experiences. He shows a keen interest in the evolution of consumer electronics and entertainment, including major brands like Sony.

He was a key leader in launching the innovative "IKEA inside Best Buy" Plan & Order store concept.

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Experience
21 Years
Current Role
EVP, Chief Retail and Services Officer
Job Level
Leadership
Location
Greater Minneapolis-St. Paul Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Luke cares about

In-Store Experience
He is passionate about the energy of new store openings and creating exceptional experiences for customers and teams in new communities.
Team Leadership
His communications frequently highlight the "AMAZING" work of his teams, showing a focus on employee motivation and collaborative success across the enterprise.
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Career

Work history

7-2026
EVP, Chief Retail and Services Officer
Best Buy
5-2023 - 7-2026
President of Retail
Best Buy
10-2015 - 5-2023
Vice President - Category Officer, Home Theater and Digital Imaging
Best Buy
11-2013 - 10-2015
Merchant Director - Television
Best Buy
6-2011 - 11-2013
Sr. Merchant Manager - Television
Best Buy
In the press

Media appearances

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Education
2009 - 2014
Master of Business Administration (MBA)
University of St. Thomas - Opus College of Business
2001 - 2005
Bachelor of Arts (B.A.)
University of St. Thomas
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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