Lynette M. Aguilar in

Lynette M. Aguilar

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Vice President, Customer Care at AT&T
📍 Dallas, Texas, United States

Lynette M. Aguilar is the Vice President of Customer Care at AT&T, where she leads a global team of 10, 000 dedicated to customer experience transformation. An MBA graduate from St. Marys University, colleagues describe her as a dynamic leader with an amazing ability to build relationships and deliver consistent performance.

Deeply committed to her community, Lynette serves on the board of the Dallas Holocaust and Human Rights Museum. She is passionate about empowering women and people of color in the workplace and volunteers with her daughters Girl Scout troop. In her personal time, she enjoys reading, running, and traveling.

Her fierce determination is rooted in her heritage as a second-generation Mexican American and the granddaughter of a U. S. Army veteran.

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Experience
19 Years
Current Role
Vice President, Customer Care
Job Level
Senior
Location
Dallas, Texas, United States
Personality Overview

How Lynette shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lynette cares about

Customer Experience Strategy
Her career at AT&T has consistently focused on transforming customer-centric operations, from founding an advocacy team to her current role overseeing 100 million customers.
Diversity in Tech
As an executive sponsor for the Hispanic Technology Executive Council (HITEC) and a multi-year HITEC 100 awardee, she actively works to empower women and people of color.
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Career

Work history

6-2025
Vice President, Customer Care
AT&T
1-2025
Member, Board of Directors & Finance Committee
Dallas Holocaust and Human Rights Museum
7-2024
Member, Board of Directors & Student Voice Advisor
Ignite MindShift
2-2022
Board Readiness Program
HITEC
3-2021
Fellow, Emerging Executive Program
HITEC
In the press

Media appearances

Lynette Aguilar's Upbringing Inspires Service at AT&T. Featured in Hispanic Executive
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Conozca a Lynette Aguilar, vicepresidenta y gerente general de AT&T, para el Norte de Texas. Featured in Dallas News
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Education
2003 - 2005
Master of Business Administration - MBA
St. Mary's University
1999 - 2003
Bachelor of Business Administration - BBA
St. Mary's University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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