Mônica Sousa

Activist
DISC Type : Cd

Software Engineer at Amdocs

São Carlos, São Paulo, Brazil

Overview

Mônica is a Software Engineer at Amdocs who excels at bridging the gap between technical and business needs. A graduate of the University of São Paulo, she has a strong background in systems analysis, support, and software quality. Colleagues have noted her eagerness to learn and her keen eye for value.

Driven by a deep curiosity for understanding how things work, Mônica is committed to continuous improvement. She has pursued additional coursework in programming and the Japanese language, and she follows major technology companies like Microsoft and Hewlett Packard Enterprise.

Unique fact: Mônica was the winner of the 10th Edition of the Arduino Challenge Tournament during her technical high school studies.

Personality Overview

Value Conscious

Perfectionist

Meticulous

They respond well to confident salespeople.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

CRM Optimization
Has extensive experience configuring, mapping processes, and providing support for Zoho CRM. She attended the CRM Zummit 2025 to deepen her knowledge of business and strategy.
Bridging Tech & Business
Describes her core strength as the ability to translate functional business needs into clear technical specifications, automation flows, and efficient technological solutions.
Software Quality
Her background in technical support and software quality assurance shapes her development approach, which focuses on usability, stability, and proactive problem-solving.

Media Appearances

Mônica has no verified media appearances

Work History

1-2026
Software Engineer at Amdocs
1-2026
Product Manager at Folki
1-2025 - 1-2026
System Analyst at SCENTEC Fragrâncias
6-2023 - 1-2025
Information Technology Intern at SCENTEC Fragrâncias
10-2021 - 8-2022
Software QA Intern at IT POWER SOFTWARE

Education

2-2024 - 12-2028
Bachelor's degree from USP - Universidade de São Paulo
2-2021 - 12-2023
Technical degree from FIEB - Fundação Instituto de Educação de Barueri

More Information

Social Presence :

Prographics :

Exp : 3 Location : São Carlos, São Paulo, Brazil Job Level : Junior Designation : Software Engineer at Amdocs
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Insights For Selling To Mônica

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mônica is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Mônica

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Mônica move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Mônica take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Mônica

Personality Compatibility


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