Márcia Fonseca in

Márcia Fonseca

Researcher · DISC type Cs
Coordenadora de Cobrança na Vero Internet at Vero Internet
📍 Barbacena, Minas Gerais, Brazil

Márcia Fonseca is a Collections Coordinator at Vero Internet with over eight years of experience in customer service supervision and team leadership. Described by colleagues as proactive, dedicated, and an inspiring leader, she specializes in process optimization, team integration, and performance metrics, holding an MBA in Telecom Management.

Driven by a commitment to continuous improvement, Márcia is pursuing a second post-graduate MBA. She has also completed courses in financial planning and entrepreneurship, reflecting a strong interest in personal and professional development. Her personal posts suggest a focus on maintaining a positive outlook and spreading goodwill.

She has a strong dedication to continuous learning, currently studying for her second MBA while in a leadership role.

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Experience
26 Years
Current Role
Coordenadora de Cobrança na Vero Internet
Location
Barbacena, Minas Gerais, Brazil
Personality Overview

How Márcia shows up

Detail Oriented
ROI Seeker
Self-Disciplined

They are thorough and always follow a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Priorities

Topics Márcia cares about

Team Leadership
Her career has focused on supervising and leading customer service teams, with recommendations highlighting her inspirational leadership style.
Financial Recovery
As a Collections Coordinator, her primary focus is on coordinating collection actions and ensuring the financial health of the company's portfolios.
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Career

Work history

12-2021
Coordenadora de Cobrança na Vero Internet
Vero Internet
1-2017
Supervisor de atendimento ao cliente
Vero Internet
1-2017
Supervisora de Atendimento
City 10 Telecom
9-2014 - 12-2016
Gerente de Administrativo
JFK Soluções Ocupacionais
1-2014 - 9-2014
Profissional de Relacionamento
Multilaser Industrial Ltda
In the press

Media appearances

Media appearances and press coverage
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Education
Pós-graduação Lato Sensu - MBA
Faculdade FISUL
2010 - 2013
Tecnologo em Markenting
Faculdade Sumaré
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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