Madhura Bagchi in

Madhura Bagchi

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Lead - Learning and Development at Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions)
📍 Mumbai, Maharashtra, India

Madhura Bagchi is a Learning & Development leader with over 20 years of experience, specializing in building and scaling corporate learning functions. She is an NLP Practitioner who has a track record of aligning learning strategy with business outcomes. Colleagues describe her as knowledgeable, articulate, and a master communicator.

Outside of her professional role, Madhura appears to have a strong interest in philosophy and personal growth. Her writings often use metaphors and stories to explore concepts like resilience, mindset, and the importance of being present. She focuses on how perspective can shape ones experience of lifes challenges.

Unique Fact: She successfully built a companys entire Learning & Development function from scratch within a single quarter.

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Experience
22 Years
Current Role
Lead - Learning and Development
Job Level
Senior
Location
Mumbai, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Madhura cares about

Scaling L&D
She has direct experience building a learning function from the ground up, increasing learning adoption from 4% to 100% for a 415+ person workforce at her current company.
Leadership Development
A core focus of her career, she has supported leadership capability building and succession planning in multiple roles, including her time at Genpact and NPST.
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Career

Work history

8-2024
Lead - Learning and Development
Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions)
11-2023 - 8-2024
Principal Consultant - Consulting
Great Manager Institute®
9-2021 - 11-2023
Global Learning Advisor
Genpact
5-2020 - 8-2021
Project Manager | GOLD
Genpact
1-2018 - 5-2020
Assistant Manager - Training | ITMS
Genpact
In the press

Media appearances

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Education
2013 - 2013
NLP Practitioner
American Board of Neuro-Linguistic Programming
2011 - 2011
Aviation Foundation Program
Emirates Aviation College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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