Maggie Toussaint-Allen in

Maggie Toussaint-Allen

Login to view DISC.
Senior Program Project Manager at Flagstar Bank
📍 New York City Metropolitan Area, United States

Maggie is a transformation and program management leader with 10+ years of experience helping complex banking organizations like Flagstar and Citi navigate large-scale change. She specializes in modernizing governance frameworks, strengthening PMO capabilities, and redesigning operating models. She holds a Bachelor of Arts from The City College of New York.

Outside of her corporate focus, Maggie has a creative side, having pursued a certificate in Architectural & Interior Design. She engages in online discussions around leadership accountability and improving workplace culture, showing a keen interest in professional development and employee well-being.

She received Citi’s “Circle of Excellence Award” for successfully managing the firms bank-wide removal of overdraft and NSF fees.

Read the full overview →
Experience
9 Years
Current Role
Senior Program Project Manager
Job Level
Middle
Location
New York City Metropolitan Area, United States
Personality Overview

How Maggie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Maggie cares about

Enterprise Governance
Her career has focused on unifying and modernizing complex governance frameworks in highly regulated financial environments at Citi and Flagstar Bank.
Organizational Change
She has a track record of leading enterprise-wide change management for major technology transformations and operating model enhancements at American Express and Citi.
+4 more topics Login to view topics
Career

Work history

7-2024
Senior Program Project Manager
Flagstar Bank
3-2024 - 7-2024
Change Management Consultant
American Express
3-2022 - 6-2023
SVP, Business Transformation Program Manager - US Consumer Marketing
Citi
10-2020 - 3-2022
SVP, Change Management Lead - US Consumer Partnerships & Franchise Development
Citi
7-2018 - 10-2020
VP, Sr. Governance Program Manager – US Consumer Digital
Citi
In the press

Media appearances

Flagstar Bank, N.A. Expands Technology Leadership Team Accelerating the Bank's Technology Architecture. Featured in Flagstar Bank Investor Relations
See now
Flagstar Bank – New Hires FY2024 (PDF). Featured in Flagstar Bank (Q4) – Investor Relations Document
+1 more appearances Login to view media
Education
Bachelor of Arts (B.A.)
The City College of New York
Cum Laude Honors
St. John the Baptist Diocesan H.S.
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Flagstar Bank Employees

Explore more public profiles from related professionals.

JS
Jeff Scovel
VP/Operations Manager
Flagstar Bank

More profiles

Discover additional public profiles from our index.

MS
Melissa Steele
Regional Director
Key Autism Services
JA
Jo Ann Peterson
Regional Director
Key Autism Services
 Ashley Bourne
Ashley Bourne
Associate Vice President, Communications and Marketing
Kansas State University
CS
Chris Smith
--
Unlock the full playbookSee exactly how to sell to Maggie. Free, 10 seconds.