Maja Zlatkovic

Energizer
DISC Type : I

Key Account Manager at Its Lolly Ltd

United Kingdom

Overview

Maja is a Key Account Manager at Its Lolly Ltd with a background in customer support and sales. She has direct experience managing major corporate clients, having served as the key on-site liaison for Sky HQ, where she was responsible for their complex POS ecosystem.

She is passionate about empowering entrepreneurs, working as a Virtual Assistant for I Do Handmade, a purpose-driven organization. In this role, she manages operational, administrative, and community functions to help small businesses and independent makers thrive.

Unique fact: Maja acted as the dedicated on-site support partner for Skys UK headquarters.

Personality Overview

Enthusiastic

Big Picture Person

Believer

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Key Client Relations
Her experience as the key liaison for Sky HQ showcases her ability to manage and support high-value corporate accounts directly.
POS Ecosystems
She was responsible for ensuring the seamless operation of a complex POS ecosystem across a major client's UK and Irish locations.
Supporting Small Business
Works as a Virtual Assistant for "I Do Handmade, " an organization dedicated to empowering independent makers and small business owners.

Media Appearances

Maja has no verified media appearances

Work History

10-2023
Key Account Manager at Its Lolly Ltd
8-2022 - 10-2023
Customer Support Executive at Its Lolly Ltd
9-2022
Virtual Assistant at I Do Handmade
6-2022 - 8-2022
Sales Customer Support at Powerday
10-2015 - 6-2022
Team Lead at Whitbread

Education

Maja has no verified education history

More Information

Social Presence :

Prographics :

Exp : 10 Location : United Kingdom Job Level : Middle Designation : Key Account Manager at Its Lolly Ltd
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Insights For Selling To Maja

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid cutting into their flow
  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maja is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Maja

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Maja move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Maja take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Maja

Personality Compatibility


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