Manuel Rodrigues in

Manuel Rodrigues

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Enterprise Customer Success Manager at Intento, Inc.
📍 Alcácer do Sal, Setúbal, Portugal

Manuel is a committed customer advocate with management experience in building customer success functions from the ground up at companies like Intento and Geomiq. He leverages data and feedback to deliver proactive, consultative service. He holds a Bachelors degree from the Instituto Superior de Comunicação Empresarial.

Outside of work, Manuel prioritizes his family, having taken a career break through 2023 and into 2024 to spend more time with his young son. He is interested in the application of research and development to solve major societal problems, believing its a more effective path than restriction.

He once put his career on hold for the better part of a year to focus on raising his son.

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Experience
4 Years
Current Role
Enterprise Customer Success Manager
Location
Alcácer do Sal, Setúbal, Portugal
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Manuel cares about

Customer Success
Has extensive experience building and managing customer success functions, and has been the first CSM hire to establish the department at a previous company.
Generative AI
His current role involves helping enterprise customers adopt GenAI-driven experiences. He also shares content about the future capabilities of AI models like GPT-5.
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Career

Work history

6-2025 - 9-2025
Enterprise Customer Success Manager
Intento, Inc.
5-2024 - 5-2025
Customer Success Manager
Geomiq
7-2023 - 5-2024
Layoff/position eliminated
Career Break
4-2022 - 6-2023
Customer Success Manager
GitBook
1-2021 - 3-2022
Manager, Customer Success
Countly
In the press

Media appearances

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Education
2004 - 2007
Bachelor's degree
Instituto Superior de Comunicação Empresarial
1997 - 2002
Socioeconomical studies
Escola Secundária Luis de Freitas Branco
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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