Marc Haine is a Customer and Employee Experience Strategist with over 35 years in the hospitality industry. As an author, keynote speaker, and founder of Elite Headline Speakers, he helps leaders create exceptional experiences. People who have worked with him often call him generous, impactful, engaging, helpful, caring, and insightful.
Outside of his professional roles, Marc is a passionate community leader, co-founding several non-profits and serving on the national board of the Canadian Association of Professional Speakers. He enjoys making pizza, baking sourdough, and occasionally performing on comedy stages near his home in Devon, Alberta.
Unique fact: Marc uses the lessons of live theatre to help businesses script and stage "jaw-dropping" customer experiences, a framework detailed in his book, "Lights! Camera! Action!"
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