Marcela Palacios Kaufman
Login to view DISC.Marcela Palacios Kaufman is the Regional Customer Experience Manager at Seguros Falabella, leveraging her background in Industrial Civil Engineering from Universidad Diego Portales. Her career shows a dedicated progression within the company, advancing from various loyalty management roles to her current regional leadership position, focusing on enhancing customer satisfaction.
Her professional development is supported by specialized diplomas in Digital Transformation Management from the Universidad de Chile and Experience and Service from the Universidad Adolfo Ibáñez. She is focused on building teams that drive customer experience improvements through digital solutions.
She recently announced her promotion to a new regional management position within Seguros Falabella.
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DISC profile (public)
DISC behavioral profile
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