Marcela Palacios Kaufman
Researcher · DISC type CsMarcela Palacios Kaufman is the Regional Customer Experience Manager at Seguros Falabella, leveraging her background in Industrial Civil Engineering from Universidad Diego Portales. Her career shows a dedicated progression within the company, advancing from various loyalty management roles to her current regional leadership position, focusing on enhancing customer satisfaction.
Her professional development is supported by specialized diplomas in Digital Transformation Management from the Universidad de Chile and Experience and Service from the Universidad Adolfo Ibáñez. She is focused on building teams that drive customer experience improvements through digital solutions.
She recently announced her promotion to a new regional management position within Seguros Falabella.
Read the full overview →How Marcela shows up
They are quite aware of their needs and limitations, so they are unlikely to over-promise. They are always well-planned and adopt a systematic approach. They do not like taking risks at all and go for proven options in the end.
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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