Marcela Pilar Escobar Francois
Login to view DISC.Marcela Pilar Escobar Francois is a senior executive with 13 years of experience leading Customer Experience (CX), Marketing, and Commercial Strategy. An an alumna of Universidad de Chile, she specializes in building CX areas from scratch and implementing omnichannel models. Colleagues describe her as responsible, committed, and proactive.
Marcela is driven by the conviction that a customer-centric strategy can transform cultures and business outcomes. She has a strong interest in how technology and human empathy intersect to create better experiences, particularly within the healthcare sector, and is a Professional Partner at Asociación DEC Chile.
Unique fact: She successfully increased the adoption of a digital channel from 5% to 48% within just 12 months in a previous role.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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