Marcio Fonseca Filho in

Marcio Fonseca Filho

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Aftersales Director at BMW Group Brasil
📍 São Paulo, São Paulo, Brazil

Marcio Fonseca Filho is the Aftersales Director at BMW Group Brasil, leveraging extensive experience from managing dealerships for brands like Toyota, Land Rover, and MINI. With an MBA in Strategic Management from FGV, he excels in strategic planning and optimizing sales and aftersales processes in the luxury automotive sector.

He won BMW Brazils "Best Aftersales Manager" award three separate times in 2003, 2004, and 2006.

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Experience
27 Years
Current Role
Aftersales Director
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Marcio cares about

EV Aftersales Strategy
He is focused on preparing the BMW dealer network for servicing electric vehicles and has commented publicly on the expansion of charging infrastructure.
Customer Satisfaction
His professional focus is on ensuring a premium customer experience, a key part of his role managing aftersales for luxury automotive brands.
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Career

Work history

7-2018
Aftersales Director
BMW Group Brasil
3-2016
Business Development Senior Manager
BMW Group Brasil
11-2013 - 2-2016
Parts & Logistc Senior Manager
BMW Group Brasil
8-2010 - 10-2013
General Manager
Euroimport BMW, Mini, Jaguar-Land Rover
7-2008 - 7-2010
Aftersales Manager
Kawaii Toyota
In the press

Media appearances

BMW Group Brasil anuncia novo Diretor de Pós-Vendas para as marcas BMW e MINI. Featured in BMW Group Press Release (Brazil)
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Education
2011 - 2012
MBA Gestão Estratégica de Empresas
FGV - Fundação Getulio Vargas
1999 - 2010
PosGraduação Gerencia de Projetos
IEC-MG
1994 - 1998
Engenheiro Mecatronico
PUC Minas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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