Maria Touzios

Enthusiast
DISC Type : i

Client Delivery Manager at PeopleScout

United States

Overview

Maria Touzios is an experienced Client Delivery Manager at PeopleScout, specializing in client satisfaction, contract expansion, and managing high-volume recruitment. Her background includes extensive experience in MSP program management and staffing operations. She holds a Bachelors Degree from DePaul University and a certification in Cybersecurity at Work.

Maria demonstrates a commitment to continuous professional development, recently completing a course on "Teaching Civility in the Workplace. " This interest in positive work environments complements her leadership experience in mentoring and training recruiting teams.

She once managed a high-volume account that oversaw 2, 400 requisitions during a single peak season.

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Client Relationship Management
Her role focuses on daily client satisfaction, identifying contract expansion opportunities, and establishing best practices tailored to client needs.
High-Volume Recruiting
Successfully managed an account overseeing 2, 400 requisitions during peak season, showcasing her ability to handle large-scale staffing demands.
Team Leadership
Responsible for the oversight, training, and workload management of recruiter teams, as well as handling client escalations.

Media Appearances

Maria has no verified media appearances

Work History

8-2021
Client Delivery Manager at PeopleScout
4-2017 - 2-2020
MSP Program Manager at Randstad USA
11-2012 - 4-2017
Sr. MSP Account Specialist at Randstad USA
3-2009 - 10-2012
Lead Staffing Specialist at Randstad USA
8-2008 - 3-2009
National Staffing Consultant at Spherion (Currently Randstad USA)

Education

Bachelor's Degree from DePaul University

More Information

Social Presence :

Prographics :

Exp : 15 Location : United States Job Level : Middle Designation : Client Delivery Manager at PeopleScout
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Insights For Selling To Maria

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maria is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Maria

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Maria move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Maria take some risk or not?

  • They can take some low-probability risks if needed.

You And Maria

Personality Compatibility


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