Mariana Elizabeth Córdoba in

Mariana Elizabeth Córdoba

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Jefe de Call Center Externos at Santander Río
📍 Buenos Aires, Buenos Aires Province, Argentina

Mariana Elizabeth Córdoba is a customer service channel leader at Santander with a long history at the bank. She has progressed through roles in sales, supervision, and external call center management, consistently focusing on developing teams and implementing strategic management models to meet business goals.

She was instrumental in developing a new sales model for a Santander México campaign, focusing on generating customer need to improve product permanency.

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Experience
22 Years
Current Role
Jefe de Call Center Externos
Location
Buenos Aires, Buenos Aires Province, Argentina
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mariana cares about

Call Center Operations
Has extensive experience managing and coordinating up to six external call centers, focusing on sales metrics, service indicators, and strategic decision-making.
Sales & Retention
Led business units responsible for retaining clients and increasing loyalty for key products like cards, accounts, and insurance.
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Career

Work history

5-2017
Jefe de Call Center Externos
Santander Río
1-2016 - 4-2017
Jefe de supervisión Comercial y Servicio
Santander Río
12-2014 - 12-2015
Jefe de Supervisión en Retención
Santander Río
5-2008 - 11-2014
Supervisor
Santander Río
9-2004 - 4-2008
Vendedor
Santander Río
In the press

Media appearances

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Education
2008 - 2011
Tecnicatura
Fundación de Altos Estudios en Ciencias Comerciales
1998 - 2002
Tecnicatura
Instituto Superior de Formación Docente y Técnica 93 "Arturo Umberto Illia"
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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