Marinara is an operations leader with over 12 years of experience in CX management for B2B and B2C environments at companies like Volkswagen and Teleperformance. She specializes in optimizing performance through data-driven strategies and holds a degree in Psychology from Centro Universitário Braz Cubas. Colleagues describe her as inspiring, strategic, and results-oriented.
Originally from Santos, she moved to São Paulo to advance her career. During her studies, she demonstrated a passion for social causes by leading projects and fundraising events for local charities. This experience highlights her commitment to community engagement outside of her professional life.
Unique fact: She began her career as a customer service operator and has since progressed to leading large-scale operations with a focus on strategy and technology.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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