Martina Vega Bustamante in

Martina Vega Bustamante

Critic · DISC type C
Jefa de experiencia de clientes at Grupo Patio
📍 Chile

Martina Vega Bustamante is the Head of Customer Experience at Grupo Patio, specializing in service management and operations. With a background managing teams at Kaufmann and Videocorp, she is a CEM Expert and holds a diploma in customer experience, focusing on enhancing client-facing strategies.

She has international experience from managing a brand in Mexico and undertaking a three-month intensive English program in Australia. Martina follows major global consumer goods and consulting firms, indicating a keen interest in multinational business strategies and marketing trends across different industries.

Her degree in Service Administration from Universidad de los Andes is considered a unique academic program in Chile.

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Experience
11 Years
Current Role
Jefa de experiencia de clientes
Location
Chile
Personality Overview

How Martina shows up

Negotiator
Precise
Critic

They like to take decisions independently and do not seek others' support often. They prefer to analyze logically and value objective facts over emotions. It is very likely that they will negotiate pricing or other important terms.

Priorities

Topics Martina cares about

Customer Experience Design
Her entire career is focused on customer experience, underscored by roles at Grupo Patio and Kaufmann, plus a CEM Expert certification and a specialized diploma.
Service Management
Holds a unique degree in Service Administration from Universidad de los Andes, which forms the foundation of her expertise in service-oriented business models.
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Career

Work history

10-2023
Jefa de experiencia de clientes
Grupo Patio
3-2022 - 10-2023
Jefe de experiencia de cliente
Kaufmann Chile
12-2018 - 10-2023
Encargada Experiencia Clientes
Kaufmann Chile
11-2017 - 11-2018
Jefa Comercial de Distribución
Videocorp S.A
11-2016 - 11-2017
Country Manager Vivitek (Mexico)
Videocorp International
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2008 - 2012
Administración de Servicios
Universidad de los Andes (CL)
2015 - 2015
Programa estrategia para la gestión de servicios
ESE Business School
2013 - 2013
Inglés intermedio
Langports Gold Coast
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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