Marylou Maco in

Marylou Maco

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Chief Revenue and Customer Experience Officer at Avaya
📍 Washington DC-Baltimore Area, United States

Marylou Maco is a board member and Chief Revenue & Customer Experience Officer at Avaya, with over 25 years of experience in enterprise software and cloud services. She has a strong record of driving revenue growth at firms like Genesys, Oracle, and Cisco. Colleagues describe her as a visionary, progressive, and strategic leader.

Outside of her executive roles, Marylou is a passionate advocate for womens empowerment in the workplace. She actively encourages mentorship and sponsorship, believing that the success of one woman should be an inspiration to another. She emphasizes the importance of being courageous, kind, and humble.

She has a history of leading significant business transformations, including spearheading a multi-year, global initiative that realigned a $6 billion portfolio at Cisco.

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Experience
31 Years
Current Role
Chief Revenue and Customer Experience Officer
Job Level
Leadership
Location
Washington DC-Baltimore Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Marylou cares about

Cloud Transformation
Her career at Genesys, Oracle, and Cisco has centered on transforming legacy software businesses into high-growth SaaS and cloud-first companies.
Revenue Growth
Has a proven track record of building billion-dollar businesses by driving predictable revenue growth and expanding market share across global organizations.
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Career

Work history

12-2023
Chief Revenue and Customer Experience Officer
Avaya
5-2023
Corporate Board Director
Avaya
7-2020 - 1-2023
Chief Revenue Officer, Worldwide Sales and Field Operations
Genesys
1-2019 - 7-2020
Chief Revenue Officer (CRO)
CognitiveScale
2017 - 2019
Senior Vice President, PointNext Worldwide Sales
Hewlett Packard Enterprise
In the press

Media appearances

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Education
Business
Penn State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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