Matt Cruse in

Matt Cruse

Examiner · DISC type sc
Manager, Service Operations at Blackbaud
📍 Charleston, South Carolina, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overviewLogin to view overview
Experience
14 Years
Current Role
Manager, Service Operations
Job Level
Middle
Location
Charleston, South Carolina, United States
Personality Overview

How Matt shows up

Unexpressive
Overcautious
Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Priorities

Topics Matt cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topicsLogin to view topics
Career

Work history

7-2023
Manager, Service Operations
Blackbaud
8-2022 - 7-2023
Service Operations Team Lead
Blackbaud
3-2020 - 7-2022
Senior Change Manager
Blackbaud
6-2015 - 3-2020
Customer Support, Staff
Blackbaud
10-2014 - 6-2015
Account Manager
Chelsea Heintz State Farm
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to viewLogin to view media
Education
1-2025 - 8-2026
Master of Business Administration - MBA
College of Charleston
2008 - 2012
Computing in the Arts
College of Charleston
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

Other Blackbaud Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Matt. Free, 10 seconds.