Matt Johnson in

Matt Johnson

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President / Co Founder at Optimize CEC
📍 Phoenix, Arizona, United States

As President and Co-Founder of Optimize CEC, Matt Johnson is an executive leader focused on international growth, profitability, and creating a thriving work culture. He holds an MBA from the University of Phoenix. Colleagues describe him as a visionary, dedicated, and employee-centric leader who excels at translating strategy into execution.

His recent social media activity indicates a strong interest in the intersection of artificial intelligence and human interaction, particularly within the customer experience sector. He frequently explores how new technologies like Agentic AI can complement, rather than replace, human connection in business.

He has served as an Advisory Board Member for diverse companies, including Space Crystals LLC and .scene.

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Experience
23 Years
Current Role
President / Co Founder
Job Level
Leadership
Location
Phoenix, Arizona, United States
Personality Overview

How Matt shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Matt cares about

AI in Customer Experience
He actively discusses and hosts podcasts on how AI, especially Agentic AI, can be leveraged to create faster answers and happier customers in support and CX.
Positive Work Culture
His professional headline emphasizes creating a "fun, thriving work culture," a theme reinforced by recommendations praising his employee-centric leadership.
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Career

Work history

7-2024
President / Co Founder
Optimize CEC
7-2023
Founder
MJ Best
6-2023 - 1-2024
Chief Revenue Officer (CRO)
Virtuoso Sourcing Group, LLC
5-2023
Advisory Board Member - Space Crystals LLC
AdvisoryCloud
5-2023
Advisory Board Member - .scene
AdvisoryCloud
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
7-2014 - 5-2016
Master of Business Administration - MBA
University of Phoenix
3-2010 - 7-2014
Bachelor's degree
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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