Matthew Kiesling

Pioneer
DISC Type : DIS

Managing Director - Sales, Service, and Loyalty Solutions at Slalom

Lake Forest, Illinois, United States

Overview

Matthew has no verified overview

Personality Overview

Driven But Considerate

Dynamic But Sincere

Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Matthew has no verified topics they care about

Media Appearances

Matthew has no verified media appearances

Work History

3-2025
Managing Director - Sales, Service, and Loyalty Solutions at Slalom
2-2023 - 5-2025
Managing Director - Global Contact Center Transformation at Slalom
3-2020 - 3-2023
Managing Director - Chicago at Slalom
4-2018 - 3-2020
Client Service Partner at Slalom
10-2013 - 1-2018
Vice President - Operations | Customer Experience | Call Centers | Project Management at ACCO Brands

Education

10-2023 - 6-2026
Doctor of Psychology from Touro University
2016 - 2017
Certificate in Technology from MIT Sloan School of Management

More Information

Social Presence :

Prographics :

Exp : 29 Location : Lake Forest, Illinois, United States Job Level : Mid-senior Designation : Managing Director - Sales, Service, and Loyalty Solutions at Slalom
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Build a trustworthy relationship while keeping the product center-stage
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Matthew

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They are generally fast movers and can take quick decisions
  • Can Matthew take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Matthew

Personality Compatibility


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