Matthew Kiesling in

Matthew Kiesling

Pioneer · DISC type DIS
Managing Director - Sales, Service, and Loyalty Solutions at Slalom
📍 Lake Forest, Illinois, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
29 Years
Current Role
Managing Director - Sales, Service, and Loyalty Solutions
Job Level
Mid-senior
Location
Lake Forest, Illinois, United States
Personality Overview

How Matthew shows up

Driven But Considerate
Dynamic But Sincere
Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Priorities

Topics Matthew cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2025
Managing Director - Sales, Service, and Loyalty Solutions
Slalom
2-2023 - 5-2025
Managing Director - Global Contact Center Transformation
Slalom
3-2020 - 3-2023
Managing Director - Chicago
Slalom
4-2018 - 3-2020
Client Service Partner
Slalom
10-2013 - 1-2018
Vice President - Operations | Customer Experience | Call Centers | Project Management
ACCO Brands
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
10-2023 - 6-2026
Doctor of Psychology
Touro University
2016 - 2017
Certificate in Technology
MIT Sloan School of Management
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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