Matthew Phillips in

Matthew Phillips

Login to view DISC.
Director of AI Strategy | Generative AI at Asurion
📍 Franklin, Tennessee, United States

Matthew is the Director of AI Strategy at Asurion, specializing in Generative AI and leading AI/ML solutions to enhance customer experience. With over 15 years in software and product management, he is described by colleagues as visionary, humble, and an exceptional leader. He holds a degree from Northern Kentucky University.

Outside of his formal role, Matthew is deeply committed to continuous learning in the AI space, frequently taking advanced courses to stay on the cutting edge. He is described as a family-focused individual who serves as a community anchor, balancing transformative tech visions with a creative and grounded personal life.

He has worked at Asurion for over 13 years, transforming his career multiple times within the company, from client marketing to his current role shaping its AI strategy.

Read the full overview →
Experience
20 Years
Current Role
Director of AI Strategy | Generative AI
Job Level
Mid-senior
Location
Franklin, Tennessee, United States
Personality Overview

How Matthew shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Matthew cares about

Generative AI Innovation
He spearheads GenAI research and strategy at Asurion, launched the company's first Expert Copilots, and actively attends conferences like the GenAI Summit to find new ideas.
AI Product Strategy
With over a decade in product management, he has a proven track record of developing and implementing successful AI product strategies from pilot to scale.
+5 more topics Login to view topics
Career

Work history

2-2023
Director of AI Strategy | Generative AI
Asurion
9-2019 - 4-2023
Director AI/ML Products
Asurion
10-2017 - 9-2019
Senior Manager Product Analytics
Asurion
7-2015 - 10-2017
Senior Product Manager-Client Solutions
Asurion
6-2015 - 7-2015
Sr. Manager, Client Marketing
Asurion
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2004
BA
Northern Kentucky University
2019 - 2019
Nano Degree AI Product Manager
Udacity
Bachelor's degree
Northern Kentucky University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Asurion Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Matthew. Free, 10 seconds.