Melissa Guerra in

Melissa Guerra

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Human Resources Manager at Apex America
📍 Bogota, D.C., Capital District, Colombia

Melissa is a Human Resources Manager with over five years of experience in the BPO industry, specializing in healthcare, banking, and retail sectors. A Psychologist from Universidad del Norte, she has managed a headcount of over 4000 employees, focusing on training, development, and employee relations.

She appears to be a leader who takes great pride in her teams collective success. A recent post highlights her joy in building "unforgettable moments" with her colleagues, suggesting she is passionate about fostering a positive and high-achieving work culture and celebrating shared accomplishments.

Unique fact: Melissa has successfully managed mass selection processes that resulted in hiring over 200 new employees on a weekly basis.

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Experience
5 Years
Current Role
Human Resources Manager
Job Level
Middle
Location
Bogota, D.C., Capital District, Colombia
Personality Overview

How Melissa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Melissa cares about

Mass Recruitment
Her experience includes managing selection processes to meet fill rates of over 200 hires per week for a large headcount.
People & Culture
This is a core part of her professional headline, and she has posted about her pride in her team's ability to deliver high-quality events.
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Career

Work history

1-2025
Human Resources Manager
Apex America
6-2023 - 1-2025
Human Resources Manager
Everise
1-2023 - 6-2023
Human Resources Manager
Teleperformance
10-2021 - 1-2023
Human Resources Coordinator
Teleperformance
3-2021 - 10-2021
Human Resources Generalist
Teleperformance
In the press

Media appearances

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Education
2014 - 2019
Psychologist
Universidad del Norte
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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