Melissa McCool

Initiator
DISC Type : Di

Chief Operating Officer at Ellipsis Health

San Diego Metropolitan Area, United States

Overview

Melissa is the Chief Operating Officer at Ellipsis Health, an AI healthcare startup. A leader at the intersection of AI and behavioral health, she specializes in scaling innovative solutions like conversational AI agents to transform patient care. Colleagues describe her as a "strategic", "driven", and "exceptional leader".

Melissa is deeply passionate about improving mental health outcomes. This commitment is evident through her founding of a behavioral health SaaS company, her certification in EMDR therapy, and her publications on therapeutic interventions. Her work focuses on creating accessible, evidence-based mental health solutions.

She founded her own behavioral health SaaS company, Stellicare Corporation, designing and developing a proprietary software platform to treat depression and anxiety.

Personality Overview

Confident

Conviction Driven

Risk-Accepting

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

AI in Healthcare
As COO of Ellipsis Health, she leads the deployment of conversational AI voice assistants to improve patient engagement and streamline clinical and administrative workflows.
Behavioral Health Tech
She founded a behavioral health SaaS company, Stellicare, and is dedicated to developing technology-based solutions for treating conditions like depression and anxiety.
Product Innovation
As a former Chief Product Officer, she has a history of spearheading the development of innovative, AI-driven solutions with a user-centric approach.

Media Appearances

Melissa has no verified media appearances

Work History

11-2024
Chief Operating Officer at Ellipsis Health
11-2021
Chief Product Officer at Ellipsis Health
1-2020 - 11-2021
Vice President Clinical Operations at Ellipsis Health
3-2023 - 10-2024
Product Consultant at Luka
CEO and Founder at Stellicare Corporation

Education

Master of Science (MS) from Columbia University
Bachelor of Arts (BA) from UC San Diego

More Information

Social Presence :

Prographics :

Exp : N/A Location : San Diego Metropolitan Area, United States Job Level : N/A Designation : Chief Operating Officer at Ellipsis Health
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Melissa

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Melissa take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Melissa

Personality Compatibility


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