Michael Cline, CPCU, AIC, AIS, API, AINS

Commander
DISC Type : D

Managing Director - AI & Engineering - FSI People Leader, Account Leader & Global Delivery Leader at Deloitte

Las Vegas, Nevada, United States

Overview

Michael Cline is a Partner and Managing Director at Deloitte, focusing on AI and Engineering for the insurance sector. With 31 years of experience, he drives core system transformations in claims, policy, and billing administration. He holds certifications in Personal Insurance (API) and Insurance Services (AIS).

He actively champions a "Stewardship Leadership" philosophy, aiming to inspire his teams with a values-based and supportive approach to management.

Personality Overview

Very Quick

Impact-Driven

Decisive

They do not care very much about building rapport or relationships.  They are less concerned about the product and more about its potential impact. They prefer to move quickly, and expect the same from others.

Topics They Care About

AI in Insurance
Leads Deloitte's AI & Engineering for insurance solutions and promotes tools like ClaimBeacon, which uses AI to automate claims processing.
Core System Modernization
Has extensive, hands-on experience leading large-scale transformation programs for insurance core systems at both Deloitte and Ameriprise.
Values-based Leadership
Embraces a "Stewardship Leadership" philosophy, focusing on a values-based approach to inspire and lead teams effectively.

Media Appearances

The AI in Business Podcast: Claims and Underwriting Trends in Personalized Insurance with AI – with Kelly Cusick and Michael Cline of Deloitte. Featured in Emerj AI Podcast

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Michael Cline – Deloitte Profile. Featured in Deloitte

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Claims and Underwriting Trends in Personalized Insurance with AI – with Kelly Cusick and Michael Cline of Deloitte. Featured in Emerj Artificial Intelligence Research

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Work History

6-2025
Managing Director - AI & Engineering - FSI People Leader, Account Leader & Global Delivery Leader at Deloitte
6-2022 - 6-2025
Managing Director - Core System Transformation Talent Group Leader & Global Engagement Leader at Deloitte
5-2020 - 6-2024
Managing Director - Insurance Claims Practice "GTM" Go to Market Leader and Global Delivery Leader at Deloitte
5-2019 - 6-2020
Managing Director - Global Delivery Leader at Deloitte
1-2018 - 5-2019
Vice President - Business Transformation Officer and Executive Leadership Team "ELT" Member at Ameriprise Auto & Home Insurance

Education

2007 - 2009
Bachelor of Science (B.S.) from University of Phoenix
2000 - 2002
Accounting Diploma from Heald College

More Information

Social Presence :

Prographics :

Exp : 32 Location : Las Vegas, Nevada, United States Job Level : Senior Designation : Managing Director - AI & Engineering - FSI People Leader, Account Leader & Global Delivery Leader at Deloitte
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Make sure that you circle back fast on any action items, it wins their trust
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don't try too hard to forge relationships with them
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Michael

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • If convinced, they can reach decisions quite fast.
  • Can Michael take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Michael

Personality Compatibility


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