Michael Eck in

Michael Eck

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Customer Experience Manager at Zelis
📍 Eureka, Missouri, United States

Drawing on experience from the U. S. Army and a background in project management, Michael is a Customer Experience Manager at Zelis. He utilizes skills in Salesforce and Jira to manage customer relations and holds a Bachelor’s degree from Fontbonne University.

Outside of work, Michael is a fan of logic puzzles and frequently shares his scores for Mini Sudoku. He also shows a keen interest in major technology and entertainment innovators, including Google, Amazon, The Walt Disney Company, and the LEGO Group.

His career path is unique, transitioning from a role in the Army to a career in corporate project management and customer experience.

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Experience
15 Years
Current Role
Customer Experience Manager
Job Level
Middle
Location
Eureka, Missouri, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Customer Experience
As a Customer Experience Manager, his role centers on leveraging tools like Salesforce and Jira to solve challenges and make an impact for customers.
Project Management
His professional introduction highlights extensive experience in project management and a history of coordinating projects in previous roles.
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Career

Work history

8-2022
Customer Experience Manager
Zelis
3-2021 - 8-2022
Project Coordinator I
EPC, Inc
3-2020 - 2-2021
Project Specialist
Iron Mountain
10-2018 - 2-2020
Collections Specialist
Client Services Incorporated
6-2014 - 9-2018
Forklift Operator
Major Brands Inc
In the press

Media appearances

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Education
2012 - 2016
Bachelor’s Degree
Fontbonne University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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