Michael Fink in

Michael Fink

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Director of Sales, Utilities & Energy - Amelia ai (Conversational & Agentic AI) at SoundHound AI
📍 Denver, Colorado, United States

Michael Fink is an enterprise sales leader with over two decades of experience in technology sales within the utilities sector. At SoundHound AI, he focuses on leveraging conversational and agentic AI to enhance outcomes for utility companies. He holds a Bachelors degree from Southern Illinois University, Carbondale.

Peers describe him as an exceptional and outstanding sales leader with a sharp strategic mind, skilled at forging strong partnerships. He was a featured speaker at the POWERCONNECT. AI conference, sharing insights on how AI is reshaping customer engagement for utilities.

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Experience
10 Years
Current Role
Director of Sales, Utilities & Energy - Amelia ai (Conversational & Agentic AI)
Job Level
Mid-senior
Location
Denver, Colorado, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

AI in Utilities
His current role and recent speaking engagements focus on applying conversational and voice AI to improve customer experience, operations, and efficiency in the utility sector.
Utility Customer Experience
He is passionate about the future of utility CX, emphasizing that it's about building trust and creating meaningful impact beyond just efficiency.
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Career

Work history

3-2025
Director of Sales, Utilities & Energy - Amelia ai (Conversational & Agentic AI)
SoundHound AI
3-2023 - 3-2025
Vice President, Sales
Smart Energy Water
4-2022 - 3-2023
Strategic Account Executive - Utilities
Celonis
1-2016 - 4-2022
Sr. Account Executive - Utility Industry at SAP
SAP
2-2015 - 1-2016
Director, Software Solutions Sales
Ascend Analytics
In the press

Media appearances

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Education
Bachelor's degree
Southern Illinois University, Carbondale
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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