Michael Hines in

Michael Hines

Login to view DISC.
Professional Services Director at Optivor Technologies, LLC
📍 Louisville, Kentucky, United States

Michael is an experienced Professional Services Director at Optivor Technologies with a long history of leading technical teams at companies like Avaya. He specializes in unified communications, VoIP solutions, and maximizing revenue while adhering to best practices. He holds an MS from Golden Gate University.

Outside of his technology career, Michael has a unique academic background, having earned a Bachelor of Science in Geology from the University of Kentucky. His professional interests include major technology and defense corporations like Microsoft, AT&T, and Lockheed Martin, indicating a focus on enterprise-level solutions.

People who have worked with Michael often describe him as competent, organized, intelligent, and focused.

Read the full overview →
Experience
43 Years
Current Role
Professional Services Director
Job Level
Mid-senior
Location
Louisville, Kentucky, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Michael cares about

Unified Communications
His career includes consulting on unified communications technology and leading teams delivering converged voice and video solutions for Avaya.
Service Delivery
He has extensive experience managing professional services, focusing on customer satisfaction, revenue growth, and high-quality implementation of complex technology jobs.
+5 more topics Login to view topics
Career

Work history

12-2022
Professional Services Director
Optivor Technologies, LLC
9-2022 - 12-2022
Unified Communications Technology Consultant
HITRC
10-2009 - 9-2022
Managing Principal - APS North America Technical Delivery
AVAYA FEDERAL SOLUTIONS, INC.
3-2009 - 9-2009
Operations Manager, East SS Team in GSS Onsite Services
AVAYA FEDERAL SOLUTIONS, INC.
8-2003 - 3-2009
Services Delivery Manager, Enterprise and Integrated Office Communications Product Implementation
Avaya Inc.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1990 - 1993
MS
Golden Gate University
1978 - 1982
BS
University of Kentucky
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Michael. Free, 10 seconds.