Michael is a three-time COO specializing in scaling B2B SaaS companies through GTM execution and AI-driven automation. Formerly COO at Tucows, he holds a BA from the University of Colorado Boulder. Colleagues describe him as grounded, honest, motivating, and passionate about the customer experience.
Outside of his operational roles, Michael is the host of the "Between Two COOs" podcast, where he explores executive leadership challenges. He is also a Wall Street Journal bestselling co-author of "Running Remote" and serves as a mentor for Techstars.
He started his podcast because he wanted to stop Googling "how to be a COO. "
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