Michael Replogle is an SVP at Site Selection Group with over 38 years of experience in the contact center industry, having held executive roles at JP Morgan Chase and USAA. He specializes in BPO outsourcing, CX strategy, and AI solutions. Colleagues describe him as a passionate, strategic, and collaborative leader.
Outside of work, Michael is a dedicated family man who enjoys spending time with his children and grandchildren. His personal interests include hunting, traveling, and various outdoor activities. His professional persona is deeply tied to being a father and a mentor to those he leads.
Interesting fact: When encountering a struggling employee, he once turned the situation into a game to help them learn and overcome their frustration.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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