Michael Waldo in

Michael Waldo

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North American Director of Information Technology at Metra North America
📍 Eaton Rapids, Michigan, United States

Michael is an accomplished Information Technology Leader with over a decade of experience in IT architecture, infrastructure, and ERP systems. He currently serves as the North American Director of Information Technology at Metra, focusing on standardizing services. Colleagues describe him as a dedicated, reliable, and honest leader.

Outside of his technology career, Michael is a licensed private pilot and has a strong passion for animal welfare. He actively supports and shares content from Paws With A Cause, a non-profit that provides assistance dogs, including a program that involves puppies in prisons.

Unique fact: Michael is a licensed aircraft pilot.

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Current Role
North American Director of Information Technology
Job Level
Mid-senior
Location
Eaton Rapids, Michigan, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

IT Standardization
His current role focuses on establishing unified, stable, and reliable IT services through standardization and structure across North American operations.
Process Improvement
Known for his ability to analyze cross-functional situations and successfully implement process improvements that gain wide acceptance.
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Career

Work history

2-2025
North American Director of Information Technology
Metra North America
5-2023 - 8-2025
Driver Partner
Via
7-2022 - 6-2024
Rideshare Driver
Lyft
6-2022
Senior Consultant
Phoenix Group LLC
6-2022
Contract Consultant
Phoenix Group
In the press

Media appearances

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Education
Associates in Applied Sciences
Davenport University
Aircraft Pilot (Private)
Crosswinds Aviation
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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