Michael Zarri in

Michael Zarri

Pioneer · DISC type Isd
CX Strategy Director (Pharma & Life Sciences) at Havas CX
📍 Ross-On-Wye, England, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
30 Years
Current Role
CX Strategy Director (Pharma & Life Sciences)
Job Level
Mid-senior
Location
Ross-On-Wye, England, United Kingdom
Personality Overview

How Michael shows up

Friendly But Fast
Decisive But Friendly
Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Priorities

Topics Michael cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2021
CX Strategy Director (Pharma & Life Sciences)
Havas CX
2019 - 2020
Head of Digital Marketing & CRM
Nestlé
2014 - 2018
Head of Consumer Engagement - Europe
Unilever
2012 - 2014
Head of Customer Retention & Loyalty
XLN | for small business
2009 - 2012
Client Services Director
Serco
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2007 - 2010
Master of Business Administration - MBA
Liverpool John Moores University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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