Michel Drupsteen in

Michel Drupsteen

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Transformation lead GenAI at ING
📍 The Randstad, Netherlands

Michel is the Transformation Lead for GenAI at ING, where he leverages over two decades of experience in payments and financial services. An MBA graduate from the Rotterdam School of Management, he previously headed Mobile Payments, demonstrating a career focused on strategic innovation and new business development.

He is an active participant in the tech community, frequently speaking at industry events to share insights on GenAI and payments. Michel is passionate about collaborative efforts and exploring how technology can revolutionize customer experiences and reshape the future of finance and identity.

Unique fact: He is a co-inventor on patents related to storing tickets on smart cards and security methods for integrated circuit cards.

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Experience
27 Years
Current Role
Transformation lead GenAI
Job Level
Senior
Location
The Randstad, Netherlands
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michel cares about

Responsible GenAI
His current role is centered on launching innovative and responsible GenAI services. He is a frequent speaker on applying this technology for customers.
Future of Identity
He explores how GenAI, blockchain, and biometrics could converge to create new forms of "proof of human, " indicating an interest in next-generation identity solutions.
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Career

Work history

4-2024
Transformation lead GenAI
ING
7-2015 - 5-2024
Head of Mobile Payments ING Group
ING
5-2011 - 6-2015
Global Principal Product Manager Emerging Payments
ING
10-2005 - 4-2011
Senior Business Consultant Payments
ING
5-2002 - 9-2005
Senior Business Consultant Innovation
ING
In the press

Media appearances

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Education
10-2018 - 2-2019
New Business Development program
Rotterdam School of Management, Erasmus University
2000 - 2002
MBA
Rotterdam School of Management, Erasmus University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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