Michele Bedford in

Michele Bedford

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Director of Business Operations - Windows Commercial at Microsoft
📍 Ottawa, Ontario, Canada

Michele Bedford is a strategic operator specializing in scaling operations, go-to-market strategy, and aligning cross-functional teams. With a background in electrical engineering from Clarkson University and extensive experience at Microsoft and Calian Group, she excels in turning ambiguity into actionable plans. People often describe her as a leader who can think and execute big picture while driving clarity.

Beyond her corporate roles, Michele is passionate about leveraging her skills for community impact. She is actively involved with the Ronald McDonald House Ottawa, focusing on fundraising and marketing to support the organizations mission. Her interests include the practical application and ethical considerations of AI in society and education.

Unique fact: Michele champions the concept of "JOMO" (the Joy of Missing Out) to foster a culture of trust where team members can truly disconnect during their time off.

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Experience
30 Years
Current Role
Director of Business Operations - Windows Commercial
Job Level
Mid-senior
Location
Ottawa, Ontario, Canada
Personality Overview

How Michele shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Michele cares about

Go-to-Market Strategy
Her experience as a fractional CMO, Chief Commercial Officer, and Global Director of Customer Experience highlights her expertise in bringing products to market effectively.
AI in Business
She has experience scaling AI-enabled customer support and has expressed strong opinions on the importance of leveraging AI in education and business.
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Career

Work history

12-2023
Director of Business Operations - Windows Commercial
Microsoft
1-2020
Founder and Chief Strategist
MBI Strategy
11-2020 - 10-2023
Chief Commercial Officer
Calian Group
2019 - 2020
Chief of Staff | Modern Workplace
Microsoft
2017 - 2019
Global Director | Customer & Partner Experience
Microsoft
In the press

Media appearances

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Education
BS
Clarkson University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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