Miguel O. Mercado

Sharpshooter
DISC Type : CD

Cybersecurity Specialist Leader at Deloitte

Guaynabo, Puerto Rico

Overview

Miguel is a Cybersecurity Specialist Leader at Deloitte with over 25 years of experience, including a decade as CISO for Puerto Rico’s largest financial and insurance firms. He holds an M. S. from Florida Institute of Technology and specializes in GRC and frameworks like NIST and CMMC.

He spent ten years as the Chief Information Security Officer for Puerto Rico’s largest financial and insurance companies.

Personality Overview

Precise But Practical

Thorough Evaluator

ROI Driven

They respond well to strong and respectful communication.  More than the product, they care about the impact of the product. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Cybersecurity Frameworks
He specializes in designing and implementing programs to comply with NIST 800-53, CMMC, and other major security frameworks for large institutions.
IT Governance & Risk
Has extensive experience leading IT Governance, Risk, and Compliance (GRC) and Third-Party Risk Management (TPRM) programs at financial institutions.
Healthcare Cybersecurity
Previously served as Information & Cyber Security Director for a major health insurance company and shares insights on evolving health tech.

Media Appearances

Miguel has no verified media appearances

Work History

3-2019
Cybersecurity Specialist Leader at Deloitte
4-2017 - 3-2019
Director IT Governance, Risk and Compliance at Banco Santander Puerto Rico
8-2015 - 4-2017
Information & Cyber Security Director at Triple-S
6-2014 - 8-2015
Partner at Bcon, LLC
8-2005 - 7-2014
Chief Information Security Officer (CISO) at Popular, Inc.

Education

1985 - 1989
Master of Science (M.S.) from Florida Institute of Technology
1980 - 1984
Bachelor of Science (B.S.) from Inter-American University of Puerto Rico-Metropolitan Campus

More Information

Social Presence :

Prographics :

Exp : 20 Location : Guaynabo, Puerto Rico Job Level : Junior Designation : Cybersecurity Specialist Leader at Deloitte
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Insights For Selling To Miguel O.

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Miguel O. is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Miguel O.

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Miguel O. move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Miguel O. take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Miguel O.

Personality Compatibility


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