Mike Flewwelling in

Mike Flewwelling

Commander · DISC type D
Sr. Director Customer Success & Support at WellnessLiving
📍 Kitchener, Ontario, Canada

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
22 Years
Current Role
Sr. Director Customer Success & Support
Job Level
Senior
Location
Kitchener, Ontario, Canada
Personality Overview

How Mike shows up

Strong-Willed
Decisive
Risk-Taker

They like to be in a position where they can control the conversation and terms. They like to act fast and expect others to do the same. They are very proud of what they do.

Priorities

Topics Mike cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2026
Sr. Director Customer Success & Support
WellnessLiving
3-2024 - 2-2026
VP of Customer Success and Support
Resilinc
9-2022 - 2-2024
Vice President Customer Experience
RouteThis
2-2018 - 9-2022
Vice President, Customer Success
D2L
1-2016 - 1-2018
Sr. Director, Customer Support
D2L
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1995 - 1998
BA
University of Waterloo - St. Jerome's University
1999 - 1999
Post Graduate Certificate-Telecommunications Management
Sheridan College
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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