Miranda Schmid
Contact Center Manager at Whitefish Credit Union
📍 Kalispell, Montana, United States
Miranda Schmid is the Contact Center Manager at Whitefish Credit Union, bringing extensive experience from her career progression within Montanas credit union sector. A University of Montana graduate with a BA in Sociology, she recently earned her Certified Bank Secrecy Act Professional (CBSAP) certification.
Outside of her financial career, Miranda has been a cheerleading coach for over 12 years at Galaxy Elite Athletics in Missoula. She enjoys hiking with her dog, reading good books, and finding fun crafts to do in her spare time.
Unique fact: For more than a decade, she has coached and mentored young athletes in All Star cheerleading.
Read the full overview →Experience
9 Years
Current Role
Contact Center Manager
Job Level
Middle
Location
Kalispell, Montana, United States
Personality Overview
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Priorities
Topics Miranda cares about
Member Protection
Recently became a Certified Bank Secrecy Act Professional with the goal of using the tools to protect credit union members.
Team Expansion
Is actively and frequently recruiting for contact center and digital services positions to grow her team in several Montana markets.
Career
Work history
6-2025
Contact Center Manager
Whitefish Credit Union
12-2021 - 6-2025
Branch Manager
Clearwater Credit Union
3-2020 - 12-2021
Assistant Branch Manager
Clearwater Credit Union
3-2018 - 3-2020
Call Center Representative
Clearwater Credit Union
7-2017 - 3-2018
Teller
Clearwater Credit Union
In the press
Media appearances
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Education
8-2013 - 5-2017
Bachelor of Arts - BA
University of Montana
Social presence
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