Mitch Clark

Energizer
DISC Type : I

Director of Aftermarket Operations at Modern Group

Ottsville, Pennsylvania, United States

Overview

Mitch Clark is an experienced operations leader serving as the Director of Aftermarket Operations at Modern Group. His career includes senior roles like VP of Aftermarket at Arbor Material Handling and Senior Operations Manager at Equipment Depot. A graduate of Louisiana Tech University, he is known for providing precise direction to his teams.

His background includes service as a Crew Chief in the United States Air Force.

Personality Overview

Imaginative

Big Picture Person

Relationship Oriented

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Aftermarket Strategy
His entire career, from Service Manager to Director, has focused on leading post-sales service, support, and operational functions in the material handling industry.
Operational Leadership
Has a long track record of managing and improving service departments, with recommendations highlighting his ability to provide precise direction and meet his team's needs.
Material Handling
[Predicted] His extensive career with industry-specific companies like Hyster-Yale Group, Arbor Material Handling, and Equipment Depot indicates deep expertise in this sector.

Media Appearances

Mitch has no verified media appearances

Work History

1-2025
Director of Aftermarket Operations at Modern Group
5-2022 - 1-2025
Senior Operations Manager at Equipment Depot
4-2021 - 5-2022
Field Service Manager at Hyster-Yale Group
1-2006 - 4-2021
Vice President Aftermarket at Arbor Material Handling
1-2006 - 12-2017
Service Manager at Arbor Material Handling Inc.

Education

1989 - 1992
Business Administration and Management from Louisiana Tech University

More Information

Social Presence :

Prographics :

Exp : 36 Location : Ottsville, Pennsylvania, United States Job Level : Mid-senior Designation : Director of Aftermarket Operations at Modern Group
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Insights For Selling To Mitch

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk about their team and how your product will help them do things better and easier
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mitch is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mitch

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mitch move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mitch take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Mitch

Personality Compatibility


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