MJ Kelley in

MJ Kelley

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Senior Customer Success Manager — Enterprise at WelcomeHome Software
📍 United States

MJ Kelley is a Senior Customer Success Manager at WelcomeHome Software, where she has progressed through various customer success roles. Colleagues describe her as a strategic thinker, excellent communicator, and a hardworking ray of light. She holds a bachelors degree from Miami Universitys Farmer School of Business.

Outside of her professional role, MJs university activities suggest a range of interests. She was a member of the Alpha Chi Omega sorority and the Miami Motorsports Club, indicating an appreciation for both community involvement and high-performance vehicles.

Interesting fact: MJ holds a certification from the Cicerone Certification Programs Certified Beer Server exam.

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Experience
9 Years
Current Role
Senior Customer Success Manager — Enterprise
Job Level
Middle
Location
United States
Personality Overview

How MJ shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics MJ cares about

Client Enablement
She travels to lead on-site client training sessions, emphasizing the value she places on in-person connection and comprehensive customer support.
Company Culture
Frequently posts about new roles and celebrates her team's growth, showing she is an advocate for building a positive and expanding work environment.
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Career

Work history

3-2025
Senior Customer Success Manager — Enterprise
WelcomeHome Software
6-2024
Mentor — Mid-Market & Enterprise
WelcomeHome Software
4-2024 - 3-2025
Customer Success Manager — Enterprise
WelcomeHome Software
9-2023 - 4-2024
Customer Success Manager — Mid-Market
WelcomeHome Software
2-2024
Member
Women of Customer Success
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor's degree
Miami University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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