Mohamed Sayed Abd Elsalam in

Mohamed Sayed Abd Elsalam

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Group Head of Customer Engagement & Experience (CRM, Loyalty, Customer Care & Insights) at MAGRABi Retail Group
📍 Cairo, Egypt

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Experience
15 Years
Current Role
Group Head of Customer Engagement & Experience (CRM, Loyalty, Customer Care & Insights)
Job Level
Mid-senior
Location
Cairo, Egypt
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mohamed cares about

Strategic Priorities
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Career

Work history

8-2025
Group Head of Customer Engagement & Experience (CRM, Loyalty, Customer Care & Insights)
MAGRABi Retail Group
4-2021 - 10-2025
Group Head of CRM, Loyalty & Customer Insights
MAGRABi Retail Group
12-2019 - 4-2021
CRM, Loyalty & Customer Insights Manager
MAGRABi Retail Group
5-2019 - 11-2019
Customer Marketing Manager (Cluster Commercial Manager)
British Council
6-2017 - 5-2019
Senior Customer Marketing Supervisor, Postpaid & Prepaid Segment
Orange
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2012 - 2013
International Marketing Diploma
Paris ESLSCA Business School
2008 - 2009
Achievement certificate
The American University in Cairo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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