Mohit Ranjan in

Mohit Ranjan

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Director, Service Insights and Planning at Allstate
📍 Dallas-Fort Worth Metroplex, United States

Mohit Ranjan is a strategy and operations leader with extensive international experience in financial services. Educated at the Indian Institute of Management Ahmedabad, he specializes in global sourcing, shared services management, and driving customer experience improvements through data and technology at Allstate.

He has a keen professional interest in business and technology trends, following publications like the Harvard Business Review and companies such as HCLTech.

Unique fact: He established Allstates first capability center for operations in India, building it from the ground up.

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Experience
25 Years
Current Role
Director, Service Insights and Planning
Job Level
Mid-senior
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

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Priorities

Topics Mohit cares about

Customer Experience
His current role at Allstate is focused on driving customer experience improvements using human, data, and technology insights.
Global Operations
He has a long history of setting up and managing global talent centers and operations in India and the Philippines for Allstate and State Street.
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Career

Work history

8-2022
Director, Service Insights and Planning
Allstate
9-2018
Director, Global Operations & Integration
Allstate
2-2015 - 9-2018
Country Head, Operations
Allstate India
7-2012 - 1-2015
Head of Operations Excellence
State Street HCL Services
12-2009 - 7-2012
Vice President, Head of Investment Management Operations
AXA Business Services Pvt. Ltd
In the press

Media appearances

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Education
1998 - 2000
PGDBM
Indian Institute of Management Ahmedabad
1995 - 1998
B.Com
Sri Ram College of Commerce
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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