Monica Caldas in

Monica Caldas

Judge · DISC type Dc
Global Chief Information Officer at Liberty Mutual Insurance
📍 United States

Monica Caldas is the EVP and Global Chief Information Officer at Liberty Mutual Insurance, leading the companys global technology and data engineering. An award-winning executive with a B.S. from the University of Connecticut, she specializes in tech-driven transformation and building high-performing teams. Colleagues describe her as motivated, tenacious, and an exceptional, hands-on leader.

Inspired by her immigrant parents from Portugal, Monica developed a passion for problem-solving and a resilient work ethic from a young age. She is a vocal champion for diversity, actively sponsoring networks for women in STEM and participating in Hispanic affinity groups to foster inclusion within the technology community.

Her immigrant background taught her that any challenge can be overcome with resourcefulness and hard work, a lesson that has defined her career choices.

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Experience
23 Years
Current Role
Global Chief Information Officer
Job Level
Leadership
Location
United States
Personality Overview

How Monica shows up

Demanding
Quality Focused
Generally Skeptic

They respond better to strong and respectful interactions. They are less concerned about the product and more about its potential impact. They prefer to move quickly, and expect the same from others.

Priorities

Topics Monica cares about

AI in Insurance
She is leading Liberty Mutual's strategic shift from AI experimentation to execution, embedding it into core business processes like underwriting, claims, and customer service.
Tech-Forward Transformation
She frequently uses this term to describe her goal of a "wing-to-wing" digital modernization of the century-old insurance company, moving beyond simple digitization of steps.
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Career

Work history

1-2023
Global Chief Information Officer
Liberty Mutual Insurance
4-2022 - 1-2023
EVP, Global Deputy Chief Information Officer
Liberty Mutual Insurance
7-2018 - 1-2023
EVP & Chief Information Officer, Global Retail Markets
Liberty Mutual Insurance
6-2017 - 7-2018
Global Chief Information Officer
GE Transportation
6-2015 - 5-2017
Chief Information Officer, Services & Digital Solutions
GE Transportation
In the press

Media appearances

How Liberty Mutual Insurance Is Using Data And AI To Deliver Value To Its Customers And Employees. Featured in Forbes
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Liberty Mutual Insurance: Monica Caldas (Change Wave). Featured in Apple Podcasts
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Education
2006 - 2008
MBA
Penn State University
1997 - 2001
B.S
University of Connecticut School of Business
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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