Nanda Kottury in

Nanda Kottury

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Head of Delivery & Customer Success, Strategic Accounts at Tech Mahindra
📍 Washington DC-Baltimore Area, United States

Nanda Kottury is a technology leader at Tech Mahindra, specializing in digital transformation and innovation using Cloud AI to enhance customer and employee experiences. With an MBA and an AWS certification, he has a proven history of driving profitability and satisfaction in global settings. Colleagues describe him as knowledgeable, patient, organized, and an excellent coach.

The publicly available information on Nanda focuses entirely on his professional achievements and qualifications. There are no details regarding his personal life, hobbies, or interests outside of his career.

He recently received the "AI Impact Award" for a 2025 implementation, highlighting his leadership and success in deploying cutting-edge technology.

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Experience
21 Years
Current Role
Head of Delivery & Customer Success, Strategic Accounts
Job Level
Mid-senior
Location
Washington DC-Baltimore Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nanda cares about

AI in Customer Service
He deployed a Contact Center AI (CCAI) platform at Verizon and recently received an AI Impact Award, showing a focus on AI-driven customer experience.
Cloud Technologies
He is an AWS Certified Cloud Practitioner and actively shares his progress on related certifications, indicating a strong interest in cloud infrastructure and services.
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Career

Work history

9-2023
Head of Delivery & Customer Success, Strategic Accounts
Tech Mahindra
6-2013 - 6-2023
Lead/Principal – Technical Program Management Office
Verizon
3-2010 - 6-2013
Director, QA and Operational Excellence
VT iDirect
9-2004 - 3-2010
Director of Quality Assurance & Continuous Improvement
New Berlin Plastics
In the press

Media appearances

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Education
Master of Business Administration - MBA
Lubar College of Business
Master of Science - MS
The University of Toledo
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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