Natalie Ma in

Natalie Ma

Evaluator · DISC type cds
Co-Founder & COO at Buddy AI
📍 San Francisco, California, United States

Natalie Ma is the Co-Founder and COO of Buddy AI, an AI-powered B2B order operations platform. A two-time entrepreneur in the consumer-packaged goods space, she previously founded Hooked Coffee and Hangover Coffee. Her earlier career was in sales and business operations at tech companies like Autodesk and PlanGrid.

Born in Hong Kong, Natalie moved to England at age 12 before attending the University of California, Berkeley. This multicultural upbringing shaped her ambitious and curious nature. She is passionate about specialty coffee and creating sustainable, high-quality consumer experiences outside of her work in B2B technology.

After discovering the pour-over coffee method in Asia, she was inspired to launch her first company as a side hustle.

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Experience
6 Years
Current Role
Co-Founder & COO
Job Level
Leadership
Location
San Francisco, California, United States
Personality Overview

How Natalie shows up

Thorough Evaluator
Quality Focused
Hard To Convince

They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Natalie cares about

CPG Order Operations
Her company, Buddy AI, is built to solve order and fulfillment issues for CPG brands. Her posts critique predatory distributor fees and advocate for better systems.
Entrepreneurship Journey
She has founded three companies (Hangover Coffee, Hooked Coffee, Buddy AI) and writes candidly about the failures, rejections, and financial struggles involved in being an entrepreneur.
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Career

Work history

1-2025
Co-Founder & COO
Buddy AI
10-2022 - 6-2025
Founder & CEO
Hooked Coffee
1-2021 - 12-2022
Co-Founder
Hangover Coffee
2-2020 - 5-2022
Sales Operations
Autodesk
8-2019 - 7-2020
Business Operations
PlanGrid
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Arts (B.A.)
University of California, Berkeley
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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