Neha Shivnani

Enigma
DISC Type : cid

Co-Founder at Whisperoo

Austin, Texas, United States

Overview

Neha Shivnani is the Co-Founder of Whisperoo, an AI-powered platform connecting parents with expert support. Drawing on her extensive background in enterprise customer success at firms like Veritas Labs and Culture Amp, she now focuses on bridging the support gap for parents. Colleagues describe her as focused, detail-oriented, and a quick learner.

Personality Overview

Friendly Yet Blunt

Hard To Convince

Persuasive & Assertive

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Parenting Technology
As the Co-Founder of Whisperoo, she is actively building an AI-enabled platform to provide parents with on-demand access to experts and resources.
Postpartum Support
Her recent focus is on the unique struggles parents face during the postpartum period, aiming to provide personalized support for challenges like recovery and mental health.
Customer Experience (CX)
Has a deep professional history in building and leading customer success functions for enterprise clients, including building a CX function from the ground up.

Media Appearances

Neha has no verified media appearances

Work History

6-2025
Co-Founder at Whisperoo
2-2024 - 6-2025
Vice President Enterprise Solutions at Veritas Labs
12-2023 - 3-2024
Senior Customer Success Manager, Enterprise at Culture Amp
4-2023 - 12-2023
Director of Customer Success at Self-employed
11-2021 - 4-2023
Senior Client Success Manager, Enterprise at Graphite

Education

Bachelor of Science - BS from University of Illinois Urbana-Champaign
Certification from Springboard

More Information

Social Presence :

Prographics :

Exp : 9 Location : Austin, Texas, United States Job Level : Leadership Designation : Co-Founder at Whisperoo
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Insights For Selling To Neha

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neha is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Neha

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Neha move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Neha take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Neha

Personality Compatibility


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