Nelson Rodriguez in

Nelson Rodriguez

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Sr. Solutions Delivery Consultant - Contact Center at Nextiva
📍 Miami, Florida, United States

Nelson is a technology leader with over 20 years of experience driving cloud communications, VoIP, and contact center modernization for enterprise clients. A graduate of Florida International University, he specializes in solution design and CRM integration. Colleagues describe him as professional, efficient, and highly knowledgeable.

Outside of his professional life, Nelson shows support for his local NHL team, the Florida Panthers. His shared content suggests an appreciation for patriotic values, including celebrating national holidays and expressing gratitude for military veterans.

He was recognized as a "BEST Technology Innovator" by the Builders Association of South Florida.

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Experience
35 Years
Current Role
Sr. Solutions Delivery Consultant - Contact Center
Job Level
Senior
Location
Miami, Florida, United States
Personality Overview

How Nelson shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nelson cares about

Contact Center Modernization
He specializes in designing and delivering cloud-based contact center solutions, focusing on improving customer experience and operational efficiency.
Solving Business Problems
He has stated that his greatest professional satisfaction comes from solving a business problem, valuing it as a key personal motivator.
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Career

Work history

2024
Sr. Solutions Delivery Consultant - Contact Center
Nextiva
2011 - 2024
Solution Architect - Customer Success Manager
CT Solutions
2004 - 2011
Director of Operations
Eminent Telecom Solutions
2001 - 2004
Service Manager
Milner Voice & Data
1999 - 2001
Sales Engineer
North American Telecommunications
In the press

Media appearances

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Education
2001 - 2003
Bachelor of Business Administration (B.B.A.)
Florida International University
Associate of Arts (A.A.)
Miami Dade College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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