Nicolás Morales in

Nicolás Morales

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IT Director - Sales, Part Supply, Consorcio & Architecture at Ford Motor Company
📍 São Paulo, São Paulo, Brazil

Nicolás Morales is an IT Director at Ford Motor Company with 15 years of experience leading teams across aftersales, finance, and customer experience. A Systems Engineer from the University of Buenos Aires, he currently directs the modernization of sales, parts logistics, and architecture for South America.

Originally from Argentina and now based in São Paulo, Nicolás is passionate about trending technologies and fostering collaborative, team-playing environments. He is driven by new challenges and focuses on creating a culture of continuous learning within his teams, encouraging shared knowledge and development.

Unique fact: He holds a 6 Sigma Black Belt certification, highlighting his expertise in process improvement.

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Experience
22 Years
Current Role
IT Director - Sales, Part Supply, Consorcio & Architecture
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Nicolás cares about

Customer Experience
He is focused on creating a best-in-class customer experience for Ford owners and led the launch of a Customer 360 platform using Salesforce in a multi-cloud environment.
Agile Culture
His professional goal is to pursue excellence in engineering practices and cultivate a strong agile team culture within his organization at Ford.
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Career

Work history

4-2025
IT Director - Sales, Part Supply, Consorcio & Architecture
Ford Motor Company
10-2022 - 3-2025
SA Customer Experiences IT & Tech Excellence Manager
Ford Motor Company
5-2022 - 9-2022
South America Customer Experience IT Lead
Ford Motor Company
6-2019 - 4-2022
South America Dev Enablement & Architecture
Ford Motor Company
12-2017 - 6-2019
SA HR App Dev & Shared Services Supervisor
Ford Motor Company
In the press

Media appearances

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Education
2005 - 2014
Systems Engineer
University of Buenos Aires
1999 - 2004
Bachiller
Colegio Santa Teresa
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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