Nicole Baylis in

Nicole Baylis

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Customer Success Manager at Nooks
📍 San Diego, California, United States

Nicole is a Customer Success Manager at Warmly with a strong background in sales development, having exceeded quotas at RocketReach and Lusha. She holds dual Bachelor of Science degrees from the University of Massachusetts Amherst and completed a 9-month sales management program with #GirlsClub, showcasing her commitment to professional growth.

Outside of work, Nicole has a passion for wellness and social impact, rooted in her public health and kinesiology education. She is an active member of the RevGenius community and recently made a significant life change by moving across the country from Boston to San Diego.

Interesting fact: She is also a certified Mortgage Loan Originator.

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Experience
8 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
San Diego, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Nicole cares about

Sales Development
Consistently exceeded sales quotas (110% at RocketReach, 118% at Lusha) in previous Account Development and Business Development roles.
Customer Success
Her current role focuses on customer success, building upon prior experience supporting account management teams with renewals and upsells.
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Career

Work history

3-2025
Customer Success Manager
Nooks
2-2024 - 3-2025
Founding Engagement Manager, Product and Business Strategy
Warmly, (acquired by HubSpot)
4-2023 - 11-2023
Certified GirlsClub Protege
#GirlsClub
1-2023 - 2-2024
Account Development Representative
RocketReach
4-2022 - 12-2022
Business Development Representative
Lusha
In the press

Media appearances

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Education
Bachelor of Science - BS
University of Massachusetts Amherst
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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