Nicole Gleason-Hughes

Director Of Operations at HealthSource® - America's Chiropractor

📍 Greater Cleveland, United States

With over 15 years of experience, Nicole Gleason-Hughes is the Director of Operations at HealthSource® - Americas Chiropractor. She focuses on improving business processes and developing plans for franchisees to achieve their goals. Her background includes roles as an Office Manager at HealthSource and a Technical Director at Home Shopping Network.

She made a notable career transition from technical direction in broadcast media to a leadership position within the healthcare franchise industry.

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Experience

20 Years

Current Role

Director Of Operations

Job Level

Mid-senior

Location

Greater Cleveland, United States

Personality Overview

How Nicole shows up

Communication Style

Decision Approach

Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Priorities

Topics Nicole cares about

Franchisee Success

Her role is centered on developing strategic plans to help franchisees achieve their business objectives and succeed.

Process Improvement

A key responsibility is to enhance the business processes for each department through in-depth analysis and collaboration.

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Career

Work history

Director Of Operations

HealthSource® - America's Chiropractor

10-2007

Contractor - Support Team Manager

Phunkey Incorporated

7-2005 - 10-2007

Office Manager

HealthSource

Technical Director

Home Shopping Network

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

Nicole has no verified education history

Social presence

Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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How to run the call and the meeting
His cold-calling profile and exact script
How to write an email that lands
How to negotiate and close

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During a call or a meeting

Unless they are the decision maker, bring other stakeholders into the process early

DON'T

Don’t push them for a no, take the lack of yes as a no after a certain point

Tell them about the outcome and results before talking about the input

Reveal the full meeting playbookFree. 10 seconds.

When cold calling

Pattern Interrupt: A polite and formal approach, that doesn’t sound over-friendly or too aggressive makes it hard for them to say no to you.

Pace: Slow down a little bit, especially if you are fast usually. Sound like a 'calming break from the day' person.

Reveal the cold-call scriptFree. 10 seconds.

When writing an email

Subject: Formal

Length of mail: Long

Salutation: Yes (Something formal). Greeting: Yes (Say something formal/usual). Tone of words: Friendly, second-person. Bullet points: Could use. Closing line: Simply lay out the next steps. Complimentary close: Formal. Overall messaging: Focused on social proof and process

Reveal the full email formulaFree. 10 seconds.

Negotiating and closing

The secret to closing Nicole fast: For them, low risk, acceptance by others and strong collaterals are most important.

How fast will Nicole move? They can be very slow in making decisions.

Reveal the closing strategyFree. 10 seconds.

★

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