Ning Duong, MHREL, CUDE in

Ning Duong, MHREL, CUDE

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President & CEO at Financial Center
📍 Indianapolis, Indiana, United States

Ning Duong is the President and CEO of Financial Center, bringing over 25 years of leadership experience in the credit union industry. Previously the Chief Operating Officer at Credit Union West, she holds a Master’s in Human Resources and Employment Law from Arizona State University and was named one of Arizonas Most Influential Women of 2024.

Outside of work, Ning is dedicated to community service, holding board member positions with the Valley of the Sun YMCA and the Gift of Adoption Funds Arizona chapter. She also has a strong personal interest in the complexities of human behavior and psychology.

She has a fascination with murder mysteries and crime podcasts, captivated by the psychology of both criminals and investigators.

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Experience
17 Years
Current Role
President & CEO
Job Level
Leadership
Location
Indianapolis, Indiana, United States
Personality Overview

How Ning shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ning cares about

Leadership Development
Passionate about empowering the next generation of leaders, she has created emerging leader programs and focuses on a leadership style of empathy, flexibility, and support.
Member Experience
Championed initiatives like a "Voice of the Member" program to act on real-time feedback and has led partnerships with fintech companies to enhance the digital member experience.
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Career

Work history

2-2026
President & CEO
Financial Center
12-2024 - 1-2026
EVP, Chief Operating Officer
Credit Union West
5-2021 - 12-2024
SVP, Chief Operating Officer
Credit Union West
1-2021 - 4-2021
Executive Consultant (Temporary Contract)
Clutch
12-2017 - 1-2021
Chief Retail Officer
San Francisco Federal Credit Union
In the press

Media appearances

Financial Center First Credit Union Selects Ning Duong as New CEO. Featured in CU Broadcast
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Education
2015 - 2017
Bachelor of Science (B.S.)
Colorado State University Global
2022 - 2024
Masters
Sandra Day O’Connor College of Law at Arizona State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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